Western Star 5700XE, Daimler aftermarket VP talks dealer support How do you craft a profitable fleet? Start with efficiency-grown original equipment, toss in productivity-boosting components and then blend in an experienced maintenance approach. But there’s one missing ingredient: The service support network that helps keep your trucks on the road. How important is that relationship and how does it impact your equipment’s uptime? Fleet Equipment caught up with Friedrich Baumann, senior vice president of Daimler’s aftermarket division, about the important role dealers play in fleet operations.